BinaryDocs
Messaging

The Inbox

The messaging hub where all candidate conversations live - filter by form, read/unread, search, and open a conversation.

What it is

The Inbox (https://binary.so/messages) is where every candidate conversation across your forms lives. Open it from Inbox in the left sidebar.

Layout

  • Conversation list (left) - one row per candidate conversation, newest message first. Each shows the candidate's name, their stage, a preview of the last message, the time, and an unread indicator.
  • Message thread (middle) - the full back-and-forth with the selected candidate, with a composer at the bottom.
  • Side panel (right, on desktop) - tabs for the candidate's Overview (their application details) and Interviews (interview feedback and rating).

Finding conversations

  • Messages vs. Archived - the main list ("Messages") shows active conversations; switch to the Archived view for conversations of archived candidates.
  • Unread toggle - a "Filter unread messages" toggle to show only unread conversations.
  • Form filter - narrow to a single form, or All Forms (the default).
  • Search - find a conversation by candidate name or email.

Notes & limits

  • Conversations are sorted by most recent message.
  • You see conversations for the forms you have access to.
  • To send a message (and what's required), see Message candidates.

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