Messaging
The Inbox
The messaging hub where all candidate conversations live - filter by form, read/unread, search, and open a conversation.
What it is
The Inbox (https://binary.so/messages) is where every candidate conversation across your
forms lives. Open it from Inbox in the left sidebar.
Layout
- Conversation list (left) - one row per candidate conversation, newest message first. Each shows the candidate's name, their stage, a preview of the last message, the time, and an unread indicator.
- Message thread (middle) - the full back-and-forth with the selected candidate, with a composer at the bottom.
- Side panel (right, on desktop) - tabs for the candidate's Overview (their application details) and Interviews (interview feedback and rating).
Finding conversations
- Messages vs. Archived - the main list ("Messages") shows active conversations; switch to the Archived view for conversations of archived candidates.
- Unread toggle - a "Filter unread messages" toggle to show only unread conversations.
- Form filter - narrow to a single form, or All Forms (the default).
- Search - find a conversation by candidate name or email.
Notes & limits
- Conversations are sorted by most recent message.
- You see conversations for the forms you have access to.
- To send a message (and what's required), see Message candidates.